| The Service Industries Journal 1992 |
| Title | Subject | Authors |
|---|
| A comparison of a credit scoring model with a credit performance model. | Business, international | Hamilton, R., Crook, J.N., Thomas, L.C. |
| Adoption of the marketing concept by UK building societies. | Business, international | Lynch, James E., Thwaites, Des |
| Building society management expense functions: 1984-1989. | Business, international | Hardwick, Philip |
| Choice and perceived quality of family practitioners in the United States and the United Kingdom. | Business, international | Schlegelmilch, Bodo B., Carman, James M, Moore, S. Anne |
| Classification of service businesses from a utility creation perspective. | Business, international | Charng-Horng Hsieh, Tzong-Yau Chu |
| Consumer choice and segmentation in the restaurant industry. | Business, international | Auty, Susan |
| Co-operation in the Dutch container transport industry. | Business, international | Van Driel, Hugo |
| Credit card holders: characteristics of users and non-users. | Business, international | Hamilton, R., Crook, J.N., Thomas, L.C. |
| Customer service in retailing - the next leap forward? | Business, international | Sparks, Leigh |
| Customer service in selected branches of a UK clearing bank. | Business, international | Howcroft, Barry |
| Executive search and selection: imperfect theory or intractable industry? | Business, international | Britton, L.C., Ball, D.F., Clark, T.A.R. |
| Flexible production, externalisation and the interpretation of business service growth. | Business, international | Perry, Martin |
| Home production, market production and the changing allocation of consumption expenditure on services. | Business, international | Hammes, David L., Grubel, Herbert G. |
| Hospital retailing. | Business, international | Thompson, Clare, Swindley, David |
| Improving the quality of local public services. | Business, international | Skelcher, Chris |
| Long-term forecasts for tourism industries: the case of Austria and Switzerland. | Business, international | Smeral, Egon |
| Market failure and bank regulation. | Business, international | Thornton, John |
| Modify or extend? The application of the structure conduct performance approach to service industries. | Business, international | Britton, L.C., Ball, D.F., Clark, T.A.R. |
| On the interrelationships between the services-producing industries and the goods-producing industries of Canada. | Business, international | Jones, Alan |
| Organisational structures and the boundaries of the firm: acquisition and divestment in financial services. | Business, international | Wright, Mike, Wong, Pauline, Ennew, Christine |
| Quality control at Avant Hotels - the debut of BS 5750. (British standards for hotels) | Business, international | Callan, Roger J. |
| Retail buying in the United Kingdom. | Business, international | Swindley, David |
| Retail financial services segmentation. (financial services industry) | Business, international | Speed, Richard, Smith, Gareth |
| Service analysis - a consumerist gap taxonomy. | Business, international | Laws, Eric |
| Services and metropolitan centres: the expansion and location of business services. | Business, international | Cuadrado-Roura, Juan R., Gomez, Clemente del Rio |
| Service sector development in the Netherlands: a vision of the post-industrial future? | Business, international | Lawrence, Peter, Geddes, Andrew |
| Shopping motives: a constructionist perspective. | Business, international | Buttle, Francis |
| Surrogate money managers in the 1990s: marketing strategy for financial services retailers. | Business, international | Stern, Barbara B., Solomon, Michael R., Stinerock, Robert |
| Tenant mix, tenant placement and shopper behavior in a planned shopping centre. | Business, international | Brown, Stephen |
| The adoption of a retail-oriented marketing mix for bank branch operations. | Business, international | Wilson, Alan M. |
| The globalisation of personal financial services: the European Community after 1992. | Business, international | Morgan, Glenn |
| The service sector in planned economies of Eastern Europe: past experiences and future perspectives. | Business, international | Caselli, Gian Paolo, Pastrello, Gabriele |
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