Advancing your career in credit

Article Abstract:

Career planning is essential in order to move ahead in the credit industry. Individuals must evaluate their growth potential by comparing their personal abilities with those required of top executives. In addition, credit professionals have to be knowledgeable in all areas of credit as well as posses analytical minds, commonsense, flexibility, good judgement and exceptional communication skills. Moreover, professionals have to be able to apply these abilities in customer relations. Top management also prefer good team players. Individuals should possess leadership skills and be capable of recruiting, developing and trainingstaff. Other individuals also obtain MBA degrees, take legal courses and learn foreign languages as part of career development efforts. Finding the right job that will contribute to career advancement is another requirement of effective career planning.

Methods, Career development, Vocational guidance, Credit management

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Enforcement and education impact consumer fraud

Article Abstract:

The latest report of the National Assn. of Attorneys General (NAAG) on consumer complaints reveals a significant decline in telemarketing fraud complaints. Although automobile complaints captured the top spot in the NAAG's 'Top 10 Consumer Complaints' for 1995-96, a more remarkable finding is the drop of telemarketing fraud complaints to 10th place from third in 1994-95. Related contests/sweepstakes complaints, which placed fifth in the 1994-95 ranking, completely fell off the latest list. These improvements are being attributed to the aggressive efforts of state attorneys general to enforce the law through civil and criminal charges, as well as to improved efforts to educate consumers. Consumers are increasingly learning how to say no and deal effectively with swindlers.

Business services, not elsewhere classified, Telephone Call Centers, Telephone Marketing Services, Surveys, Ethical aspects, Fraud, Marketing industry, Telemarketing, Consumer complaints, Consumer education, National Association of Attorneys General

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