Procurement hangups

Article Abstract:

Issues concerning the growth in business to business transactions over the Internet are discussed. There are concerns small businesses may be adversely affected by the increasing use of online purchasing.

Telegraph & other communications, Purchasing Mgmt NEC, Analysis, Purchasing, Small business, Science and technology policy, Business-to-business market, Business to business market

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Seeking faces in a crowd

Article Abstract:

Issues are presented concerning the growing importance which large business corporations are placing on customer relationships. The value of customer satisfaction and customer loyalty is discussed.

Customer Relations, Management, Services, Business enterprises

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Tax but not as we know it: Tax in the e-commerce arena is a new frontier for big and small business alike

Article Abstract:

The dilemmas that the internet is posing for tax authorities around the world are discussed.

Usage, Internet

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