Competitive tension: The awareness-motivation-capability perspective
Article Abstract:
The competitive tension between a focal firm and a given rival that is likely to result in the firm taking action against the rival is investigated in order to study the relationship between competitor analysis and interfirm rivalry. The awareness-motivation-capability perspective is used to show how perceived competitive tension is influenced by the independent and interactive effects of relative scale, rival's attack volume and rival's capability to contest.
Publication Name: Academy of Management Journal
Subject: Business, general
ISSN: 0001-4273
Year: 2007
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A customer interaction approach to strategy and production complexity alignment in service firms
Article Abstract:
A study conducted with 234 service firms representing 96 different industries shows strong relationships between the organizationEs strategies and level of complexity in their production processes. Thus, findings reveal that strategies of service firms affect the uncertainty they encounter in their dealings with customers.
Publication Name: Academy of Management Journal
Subject: Business, general
ISSN: 0001-4273
Year: 2003
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