An electronic clearance for senate obstruction

Article Abstract:

The Australian Electoral Commission is using a computerized scrutiny system in the October, 1998 election. The system will be used to determine winning senate candidates by combining below-the-line preferences with above-the-line results in a computerized algorithm. The computer will cut vote-counting time in half to about three weeks. The commission will be providing real-time election results on the internet for the first time.

Other General Government Support, Federal Election Commission, Australia, Software, Elections

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Call centres are capable of more than mere talk

Article Abstract:

Australian call centers handle customer complaints and questions, telemarketing and information gathering. US call centers provide health and personal support services. Future call centers will manage electronic mail, the Internet and interactive video. Advances in call center billing service operations are underway in 1998.

Telemarketing Services, Telemarketing Bureaus, Business services, not elsewhere classified, Services, Telemarketing

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