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An integrated framework for quality in education: application of quality function deployment, interpretive structural modeling and path analysis

Article Abstract:

Many Indian universities are competing to provide quality education. The article examines the feasibility of quality management strategies to meet students' prerequisites and satisfaction.

Author: Sahney, Sangeeta, Banwet, D.K., Karunes, S.
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
India, Education, Students

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Implementing total quality management in the classroom by means of student satisfaction guarantees

Article Abstract:

Many universities are implementing TQM (total quality management) to improve quality and gain competitive advantage. Students who have taken such classes are surveyed.

Author: Lawrence, John J., McCollough, Michael
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2004
United States, Influence, Curricula, Study and teaching

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Value creation and related measurement in universities: an empirical application

Article Abstract:

The article examines quality operational strategies adopted by European universities.

Author: Polese, Francesco, Monetta, Giulia
Publisher: Taylor & Francis Ltd.
Publication Name: Total Quality Management & Business Excellence
Subject: Business, general
ISSN: 1478-3363
Year: 2006
Europe

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Subjects list: Methods, Analysis, Universities and colleges, Quality management, Total quality management
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