Banks struggle with the needs of e-commerce

Article Abstract:

Australia's banking industry is trying to improve the online financial services it offers to small business owners, but those clients are frustrated by the banks' inability to tackle their concerns. Small business owners are concerned about security, cost, and convenience. Merchant credit card transactions still present a security risk. New services often do not work with existing business processes or equipment. Also, many small business merchants are skeptical about online banking set-up charges that can reach $2000.

Australia, Other Financial Vehicles, Financial Services NEC, Statistical Data Included, Management, Financial services industry, Financial services, Small business, Technology application, Electronic commerce, E-commerce

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All-rounder embraces high-tech goals

Article Abstract:

Macquarie Bank Internet Strategist Mara Bun discusses her new role with the bank following her time with the Australian Consumers Association. She has taken time away from her new job to work as a liaison officer for the Brazilian women's soccer team whilst they are at the Sydney Olympic Games.

Financial Personnel, Officials and employees, Behavior, Strategic planning (Business), Financial analysts, Financial occupations, Macquarie Bank, Bun, Mara

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Let the e-commerce commence, say the banks

Article Abstract:

The much lower costs of customer banking through electronic commerce has lead to increased support for the use of online banking services from the banking industry.

Internet, Online services, Internet services

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