Betrayal of trust in organizations

Article Abstract:

Examples of violations or betrayals of trust in organizations abound. Despite growing concern in organizations, relatively little theory exists regarding the dynamics of trust violations from the perpetrator's (rather than the victim's) perspective. We adopt the betrayer's perspective in this article and, drawing from multiple literatures, offer a conceptualization of betrayal, differentiating it from deviant and antisocial behaviors in organizations. Next, we propose a typology of betrayal before focusing on the most common form: opportunistic betrayal. We then develop a model of its antecedents and moderators and highlight the intrapersonal-, interpersonal-, and organization-level characteristics of the model's components. We end by discussing implications for theory, research, and practice. (Reprinted by permission of the publisher.)

Interpersonal relations, Organizational behavior, Trust (Psychology)

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The impact of cultural values on employee resistance to teams: toward a model of globalized self-managing work team effectiveness

Article Abstract:

As a result of both global competition and company downsizing, multinational firms increasingly are using self-managing work teams (SMWTs) in their foreign affiliates. In this article we identify several cultural values that likely will affect whether employees within those facilities will resist the self-management-related and team-related aspects of SMWTs. Further, we argue that the success of SMWTs is related to the extent to which organizations effectively manage culture-based resistance to SMWTs. We then conclude with theoretical implications and recommendations for managers implementing teams globally. (Reprinted by permission of the publisher.)

Work groups, Teamwork (Workplace), Participatory management, Cross-cultural orientation, Cross cultural training

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Can we talk, and should we? Managing emotional conflict in multicultural teams

Article Abstract:

Linguistic-related challenges in multicultural teams that increase the likelihood of emotional conflict are discussed. The difficulty of finding words in emotional situations because of the nonlinear, fragmented, image-driven qualities of these circumstances are highlighted.

United States, Evaluation, Conflict management, Linguistic analysis (Linguistics), Emotional development

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