Business waits for e-talk to become action

Article Abstract:

Australia is just starting to engage in discussions about electronic commerce and its ultimate affect on the country's economy. The Federal Government organized a summit to discuss the issue. Those who came to the summit included important members of government and the information technology industry. Those who attended said that the summit was a good first step that needs to be followed up by action.

Australia, Conferences, meetings and seminars, Information technology, Electronic commerce, E-commerce

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Know your customers

Article Abstract:

Issues concerning the practice of customer relationship management are discussed. The importance of retaining customers through better service is examined and strategies for developing good customer relations are discussed.

Management, Customer service, Customer relations

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Olympics expects 700 million 'vistors'

Article Abstract:

The web site for the Sydney Olympic Games, www.olympics.com, is set to receive 700 million Internet vists during the two weeks of the Games.

Usage, Web sites (World Wide Web), Information services, Web sites, Olympics

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