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Business, general

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Customer behavioral intentions for online purchases: an examination of fulfillment method and customer experience level

Article Abstract:

An examination of the flourishing market for groceries and other foodstuffs ordered through the internet for home delivery is presented. Internet ordering, service quality, grocery home delivery, order fulfillment, e-commerce, etc. are discussed in the course of the examination.

Author: Hult, G. Tomas M., Boyer, Kenneth K.
Publisher: American Production and Inventory Control Society Inc.
Publication Name: Journal of Operations Management
Subject: Business, general
ISSN: 0272-6963
Year: 2006
E-commerce, Food buying, Grocery shopping, Order picking systems, Order picking, Home delivery of goods, Home deliveries (Transportation)

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Customer behavior in an online ordering application: a decision scoring model

Article Abstract:

A model for forecasting customer purchases through online ordering software is developed, based on study of customer's behavior.

Author: Hult, G. Tomas M., Boyer, Kenneth K.
Publisher: Blackwell Publishers Ltd.
Publication Name: Decision Sciences
Subject: Business, general
ISSN: 0011-7315
Year: 2005
Prepackaged software, Forecasts, trends, outlooks, Usage, Forecasts and trends, Market trend/market analysis, Electronic commerce software, E-commerce software

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From niches to riches: anatomy of the long tail

Article Abstract:

'Long-tail' or online buying market is analyzed with reference to consumer behaviour and supply and demand channels.

Author: Brynjolfsson, Erik
Publisher: Sloan Management Review
Publication Name: MIT Sloan Management Review
Subject: Business, general
ISSN: 1532-9194
Year: 2006
Market information - general, Supply and demand

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Subjects list: United States, Analysis, Electronic commerce, Online shopping, Consumer behavior, Consumer behaviour
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