EBay scrambles to repair image after big crash

Article Abstract:

eBay Inc.'s stock price fell by 18% to $136 as shareholders continued to express their disappointment with the online auction house's 22-hour systems-wide computer failure that started on the evening of June 10. With an estimated loss of $4 billion in share value, some industry analysts believe that eBay may have tarnished its reputation permanently. Company spokespersons countered that 300,000 new listings were recorded on June 13, compared with 500,000 just before the crash. CEO Margaret Whitman announced that eBay will hire additional computer network consultants, offer free auctions and waive listing fees in an effort to improve systems reliability and prevent customers from moving to competitors' auction sites, such as Amazon.com and Yahoo!.

Accidents, Public relations, eBay Inc., Data processing, Electronic data processing, Online auctions

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Yahoo! to expand shopping channel amid online boom

Article Abstract:

Yahoo! Inc., the Internet directory service, plans to expand its services on its online shopping channel. The company won't sell products itself, but will direct users to various online merchants. Most of Yahoo's revenue comes from advertising or other charges to potential merchants and the company hopes to increase revenue by expanding this service.

Services information, Services, Yahoo! Inc., YHOO

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