Networks within networks: service link overlap, organizational cliques, and network effectiveness

Article Abstract:

This study explored the use of clique analysis for explaining network effectiveness. In data from networks of mental health agencies in three cities, effectiveness, measured as client outcomes, was negatively related to the integration of full networks. In contrast, effectiveness was positively related to integration among small cliques of agencies when these cliques had overlapping links through both reciprocated referrals and case coordination. The findings have implications for both theory and research, demonstrating the value of studying network clique structure and developing clique-based explanations of network behavior and outcomes. (Reprinted by permission of the publisher.)

Organizational effectiveness, Customer service, Social networks, Interorganizational relations

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Interorganizational dependence and control as predictors of opportunism in dealer-supplier relations

Article Abstract:

This study examines Williamson's (1975) concept of opportunism in relations between farm and power equipment dealers and their primary supplier organization. Results from a national survey generally support hypotheses predicting that dealer opportunism will be negatively related to dealer dependence on a primary supplier and positively related to supplier control over dealer decisions. (Reprinted by permission of the publisher.)

Evaluation, Industrial suppliers, Skating, Agricultural equipment and supplies industry

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