Gainsharing creates an environment that supports TQM

Article Abstract:

A gainsharing plan is a potentially productive reward and recognition system that can help a company achieve success in its total quality management (TQM) initiatives. A properly developed gainsharing system can create an environment for earning and not entitlement and use pay to generate results. Moreover, a gainsharing effort can be introduced across the organization via single units or through company-wide and single-unit efforts. One company that is enjoying the benefits of gainsharing is Volvo GM, which is on its third year of implementing TQM in 1995. The four critical ingredients of its gainsharing program are involvement from employees in terms of making suggestions and decisions, clear expectations from management and employees, equity, and commitment. Payouts are given quarterly and reward is given only for performance improvements. The gainsharing plan at Volvo's Orrville, OH, plant is discussed.

Management, Gain sharing

---

The 1993 state of U.S. total quality management: a Baldrige examiner's perspective

Article Abstract:

This article assesses the current state of US total quality management based on the author's experience evaluating 22 companies as an Examiner for the Malcolm Baldrige National Quality Award during the last four years. The companies that apply for the award have many important strengths and these are yielding substantial improvement in customer satisfaction, employee involvement, and operational results. They also, however, have many identifiable areas which need improvement. A number of factors are limiting the development of truly comprehensive and fully integrated quality management systems. (Reprinted by permission of the publisher.)

Standards, Quality management, Corporations, Malcolm Baldrige National Quality Award

---

Similar abstracts:

• Abstracts: Review, critique and assessment of customer care. Integrating total quality management and business process re-engineering: is it enough?
• Abstracts: Cost of quality in the new manufacturing environment. Can cost control and quality care coexist
• Abstracts: Managing and improving the forecasting process. Foreign currency risk management with probit analysis
• Abstracts: The positive effects of easy goals on decision quality and risk propensity in an MCPLP task. Task-structure relationship of information systems development subunit: a congruence perspective
• Abstracts: The contribution of intangible resources to business success. The challenges facing CEOs: past, present, and future

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.