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Business, general

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Happy talk

Article Abstract:

There are many challenges associated with building and maintainin employee morale. However, it is vital that firms make staff morale a high priority, as boosting staff satisfaction levels can also have a very positive impact on customer satisfaction.

Author: Ross, Emily
Publisher: B R W Media
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2001
Analysis, Employee morale

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Take a number and fret

Article Abstract:

Issues concerning staff appraisal methods are discussed. In particular the increasing use of performance ratings systems to determine bonus payments is examined.

Author: Ross, Emily
Publisher: B R W Media
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2001
Methods, Performance, Management, Employee development

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