Harnessing and using knowledge is the real test of a firm's value

Article Abstract:

Knowledge management has become a critical function in business operations. Accountants and business consultants increasingly are being judged on their skills. A problem most accounting firms face is that their knowledge is not properly managed; customer information is scattered among various databases, as well as among firm staff. Ernst and Young's knowledge management function is already well-developed.

Methods, Ernst & Young L.L.P., Information management

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Roll up, the consolidator is hungry for growth

Article Abstract:

Amex Tax and Business Services plans to focus its marketing to middle-market businesses. Chmn Gerry Golub believes that his company, an accounting firm consolidator based in the US, can eventually have 20 to 25 businesses that dominate their accounting services niche. The company's strategy does not emphasize cross-selling between its accounting divisions.

United States, Marketing, Golub, Gerry, Amex Tax and Business Services

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