Making your meetings count

Article Abstract:

Meetings are more effective when participants observe proper business etiquette, and when the person holding the meeting ensures that the meeting is well-organized. Participants should always be punctual and attentive (or at least appear to be), take concise but not comprehensive notes, and come prepared to give reports or ask pertinent questions as needed. Participants should neither talk too much or too little, and should never lose their tempers or use the meeting to embarrass another attendant. When holding a meeting, the manager should schedule the meeting well in advance and begin the meeting on time. Following the meeting, its minutes should be published and the minutes should summarize the topics discussed and the course of action agreed upon. Managers should also avoid having meetings that are extremely long or technical; if need be, several short meetings should be scheduled to cover a subject instead of one long meeting.

Methods, Analysis, Management, Telecommunications systems, Office management, Business communication, Business etiquette

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Using electronic tools to improve meetings

Article Abstract:

Conducting meetings through computers is now possible with the advent of the group decision support (GDS) systems. Also called groupware and electronic meeting systems, this technology allows meeting participants to exchange ideas electronically and records their input immediately. GDS systems come in three major forms: the single-computer, software-only system; the key-pad response system made up of a host PC and wired or wireless hand-held keypads; and the full-keyboard workstation system. Using this technology can improve the efficiency and effectiveness of meetings. There are also indications that GDS systems may enhance group morale and focus the group before the meeting. Furthermore, electronic meeting systems allow participants to remain anonymous, thereby encouraging participation of a more heterogeneous and broad-based group.

Evaluation, Technology application, Teleconferencing

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Good Stuff: Making More 'Dough' via Computer Control

Article Abstract:

Good Stuff Bakery of Los Angeles, California is finding their switch to a hand held computer invoicing and ordering system beneficial to their whole company. Invoices are generated from printers in their delivery trucks. The system generates faster customer payment and improved ordering by salespeople. Marketing data is provided through various analysis. The system is not a panacea, and management keeps in mind that the health of the business depends on good service and fresh products.

Computers, Digital computers

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