Managerial integrity: are black employees more sensitive to behavioral breaches?

Article Abstract:

Black employees are more perceptive to the behavioral integrity of managers than other groups of employees. Black employees who perceive lower behavioral integrity from their managers expressed lower satisfaction with their job, their manager's performance, and their company.

Behavior, Demographic aspects, Managers, Workers, Blacks, Report

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Tapping the subjective values present in negotiations: face, feelings, and friendships

Article Abstract:

The results of a study on the relevance of body language and interpersonal relationships on the outcome of business negotiations are presented.

Economic aspects, Negotiation, mediation and arbitration, Contracts, Interpersonal relations, Nonverbal communication

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Relationship-building and sales success: are climate and leadership key?

Article Abstract:

The effect of climatic conditions and management practices of companies, on the management of sales and customer relationships is described.

Forecasts, trends, outlooks, Sales Management, Forecasts and trends, Market trend/market analysis, Customer relationship management, Climate

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