Mentoring: traditional versus developmental

Article Abstract:

Organisations choose the type of mentoring system they require to fulfill both their employees and their business needs. Mentoring consists of supporting, informing and advising other employees. Managers perform these roles for their people in a limited way as they may conflict with their other tasks. Interaction between colleagues and workers from outside the company is a form of developmental mentoring. Mentoring can come from a senior manager who focuses on another employee. Whilst short term support for a specific time or through a problem are also types of mentoring.

Mentors, Mentoring

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Values-centred leadership - practical tools for SMEs

Article Abstract:

Improving leadership quality is not only applicable to larger corporations, but to small to medium enterprises (SMEs) as well. A case study on values-centered leadership in Frontline Telephone Answering Services (Hampshire, UK) is presented. This style of leadership paved the way for an assessment and enhancement of the company's various processes such as its customer service and employee management.

Models, Small and medium sized companies, Leadership styles

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Beyond the paramedic and into management

Article Abstract:

An analysis of a management development programme implemented by the Ambulance NHS Trust. The programme was put in place to with the aim of enabling innovation and encouraging the development of innovative solutions, thereby helping the Trust meet the tough targets that have been set for reaching people in life threatening situations.

Ambulance Services, Local passenger transportation, not elsewhere classified, Ambulance service

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