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Business, general

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Structural and organizational issues in patient safety: a comparison of health care to other high-hazard industries

Article Abstract:

Two theories are applied to the health care services industry, the normal accidents theory and the high reliability organization theory, to analyze patient safety and the occurrence of medical errors. Issues raised include the efficacy of voluntary reporting, establishing safety goals, the role of centralization in efficiency, and the relevance of training to actual practice.

Author: Gaba, David M.
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 2000
Medicine, Prevention, Practice, Medical practice, Medical errors, Hazardous occupations

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The president and the power of the purchaser: consumer protection and managed care in the United States

Article Abstract:

The government's role as a health care buyer is analyzed, particularly on the president's ability to regulate manage care through consumer advocacy. Since the federal government becomes a public purchaser, consumer protections by extension can apply, affecting the development of health care and insurance options.

Author: Gitterman, Daniel P.
Publisher: University of California Press
Publication Name: California Management Review
Subject: Business, general
ISSN: 0008-1256
Year: 2000
Evaluation, Consumer protection, Presidents, Presidents (Government), Ethical aspects, Powers and duties, Managed care plans (Medical care)

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Subjects list: United States, Management, Health care industry, Medical care
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