"The customer is the answer." (management of Forum Corp., employee training company)
Article Abstract:
Chmn John W. Humphrey's Forum Corp is an employee training firm that works according to the individual company's goals and demands, and emphasizes the needs of the customer. Forum deals only with large companies of 200 employees or more, and trains managers.
Publication Name: Nation's Business
Subject: Business, general
ISSN: 0028-047X
Year: 1993
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Business schools, TQM, and you
Article Abstract:
Many business schools including small business management and TQM in their curricula. TQM is linked to small business management because it emphasizes understanding all facets of the business and breaking down barriers in the management hierarchy.
Publication Name: Nation's Business
Subject: Business, general
ISSN: 0028-047X
Year: 1993
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Where "quality" is a language
Article Abstract:
The Spartanburg, SC, Chamber of Commerce hired the management consulting team QualPro to offer seminars for local business people on the basics of quality management. The impact of the program on the ABCO chemical company is discussed.
Publication Name: Nation's Business
Subject: Business, general
ISSN: 0028-047X
Year: 1993
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