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Business, general

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Wired winners

Article Abstract:

Due to new Internet applications emerging, such as web conferencing and phone calls over the Internet, the way in which information technology can improve their profits are examined. Most small businesses use the Internet mainly for e-mail and research.

Author: Roberts, Craig
Publisher: B R W Media
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2003
Small Business, Analysis, Technology application, Technological innovations, SOHO

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Broadband breakdown

Article Abstract:

The issue of poor customer relations of Telstra Corproation Ltd. is examined.

Author: Shobridge, Neil
Publisher: B R W Media
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2005

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Service with a snarl

Article Abstract:

The issue of customer service standards of Telstra is examined.

Author: Shobridge, Neil
Publisher: B R W Media
Publication Name: Business Review Weekly
Subject: Business, general
ISSN: 0727-758X
Year: 2005

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Subjects list: Services, Telecommunications services industry, Telecommunications industry, Communications industry, Australia, Telstra Corporation Ltd., Customer relations
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