Instant message services at AOL quietly linked

Article Abstract:

America Online may have created a global instant messaging system for its 138 million possible clients via the integration of AOL Instant Messenger and ICQ, which it purchased several years ago. The Federal Communications Commission has concerns over this dominance of instant-messaging technology, especially in light of the potential merger with Time Warner. Yahoo! and Microsoft want the FCC to have AOL's services available to the competition. An ICQ customer can now access AOL Instant Messenger, though America Online has kept this knowledge low profile. Some feel the Internet service provider is building a monopoly with AOL Instant Messenger.

Laws, regulations and rules, Mergers, acquisitions and divestments, United States. Federal Communications Commission, Time Warner Inc., AOL Instant Messenger, ICQ

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AOL to test compatible instant messaging

Article Abstract:

America Online plans to introduce an instant-messaging service that is compatible with Lotus's SameTime upholding a promise made to federal regulators. Lotus users, and America Online users will be able to use both systems with just one name. Microsoft MSN has long wanted access to America Online's customers and reacted to the news with disdain. America Online has told the FCC that it will begin testing this summer.

Joint ventures, Lotus Development Corp., LOTS

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'You have mail' (actually, you have way too much junk mail)

Article Abstract:

Direct-mail companies and other marketeers are responding to the fears of anthrax in the mail and the cheapness of online advertising with increasing electronic-mail pitches. Jupiter Media Metrix expects e-mail marketing to increase to $1.8 billion in 2002; consumers receive about 1,466 unsolicited messages a year. EarthLink anticipates customer backlash and is suggesting consumers have 2 addresses; the Internet service provider offers 8 addresses to their customers.

Marketing procedures, Process, Physical Distribution, and Logistics Consulting Services, Marketing/Advertising Methods, Management consulting services, Marketing Consulting Services, Direct Mail Advertising, Direct Mailing Services, Direct mail advertising services, Statistical Data Included, Mailing services, Marketing industry, Public opinion, EarthLink Inc., User groups, Anthrax, ELNK, EarthLink Network Inc.

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