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Business, international

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Global customerization of markets has arrived!

Article Abstract:

Multinational corporations (MNCs) have to constantly change and develop in order to remain competitive in a global marketplace. MNCs must endeavour to make a relationship with their customers to sell their products in the fiercly competitive global market. The customer not only wants to buy a quality product but also expects a high level of service. MNCs must work actively to keep their customers business. Around 70% of the revenue from sales comes from customers making another purchase. Global competition has led to the development of a buyers market, raising customers expectations.

Author: Harvey, Michael, Tersine, Richard
Publisher: Elsevier B.V.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 1998
Administration of General Economic Programs, Intnl Economic Policy, Multinational Corporations, International business enterprises, Customer relations, International competition (Commerce), International competition (Economics)

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The trials and tribulations of addressing global organizational ignorance

Article Abstract:

There are a number of environmental factors playing a role in the emergence of global organizational ignorance. These factors are related to decision-making and evaluations under the conditions ranging from assumed certainty to global market ignorance. In many cases, global organizational ignorance arises because the key business processes are known only to a very small number of people in the organization. In some cases, decision-makers suppress knowledge because it clashes with management conventional wisdom.

Author: Harvey, Michael, Novicevic, Milorad
Publisher: Elsevier B.V.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 1999
Management Policy & Goals, Methods, Strategic planning (Business), Goal setting

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Development of 'timescapes' to effectively manage global interorganizational relational communications

Article Abstract:

Research is presented concerning the hyper-competition which has evolved in many industries following increasing globalization. The importance of network structures within global companies is discussed.

Author: Harvey, Michael, Griffith, David, Novicevic, Milorad
Publisher: Elsevier B.V.
Publication Name: European Management Journal
Subject: Business, international
ISSN: 0263-2373
Year: 2000
Research, Computer networks, Competition (Economics), Business enterprises, Information networks

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Subjects list: Management, International economic relations
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