Some age-related issues in hotel and catering employment

Article Abstract:

A study on age-related issues in the hotel and catering professions shows that the industry hires a predominantly young work force. The 'watershed of worth' is also shown to fall at a younger age, unlike in other more general research efforts. Industries should tap the older age group to effectively manage future labor market changes. However, the hotel and catering businesses are likely to experience insignificant change if the industry continues to prefer a younger labor force.

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Service innovation in Hong Kong: attitudes and practice

Article Abstract:

Problems were noted with regards to service innovation management practice of service firms in Hong Kong. Service companies operating in Hong Kong were found to be not adequately equipped in providing any established system that will guide their respective service innovations. The absence of any effort to undertake activities that will result to development of breakthrough innovations were also evident among Hong Kong's service firms.

Financial Services, Finance and Insurance, Other Miscellaneous Nondurable Goods Wholesalers, Retail Stores, WHOLESALE TRADE--DURABLE GOODS, Merchandise Trade Marts, Management, Hong Kong, Customer service, Merchandise marts

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Recession and the hotel and catering industry: a regional perspective

Article Abstract:

Sub-regional employment change in the UK's hotel and catering industry between 1989 to 1991 are studied. Results show that the factors influencing employment change include tourism, local economic cycles and population change. Employment fell in canteens, clubs and eating places while jobs increased in take-aways, pubs and other tourist accommodations. Employment in the hotel sector also remained unchanged.

United Kingdom

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