Over the counter e-commerce

Article Abstract:

Ways that companies can mix traditional retailing with teleshopping are examined in detail, with an example, Seven-Eleven. The future of electronic commerce is also assessed.

GENERAL MERCHANDISE STORES, Retail industry, Retail trade, Retail stores

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Frictions in cyberspace

Article Abstract:

There have been claims that the advent of the Internet could herald a move toward perfect competition, with a reduction in profit margins, yet this has not been the case, in that price dispersion occurs among Internet retilers. This could imply market inefficiency. Dispersion is not a result of different products being compared, since it occurs with physically identical products. Convenience may explain part of the price differences, since there are costs involved in searching and switching from one online retailer to another. Consumers may also prefer to buy goods at sites they have faith in, so they can be sure of delivery.

Competition (Economics), Internet, Electronic commerce, E-commerce

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