The impact of outsourcing strategies on information systems cpabilities in the hotel industry

Article Abstract:

The various activities that compose the information systems and information technology (IS/IT) field were considered in analyzing the outsourcing of the IS/IT. A theoretical model is developed and applied to the hotel sector, showing hotels that follow a more intensive outsourcing strategy gain fewer managerial capabilities pertaining to the knowledge in the mangement of IS/IT. A lower potential for the development of competitive advantage can be caused by the observed negative relationship between the level of outsourcing and strategic value given to the IS/IT area.

Management dynamics, Spain, Information Systems & Theory, Information Systems, Information technology, Influence, Company business management, Outsourcing

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The balanced scorecard and strategic control: a hotel case study analysis

Article Abstract:

To broaden the understanding about the theoretical and practical aspects of the balanced scorecard, a longitudinal case study appraoch is used over a period of three years. An organization might be forced to make an exit strategy for a profitable product should there be an over-reliance on the successful achievement of balanced scorecard metrics without a focus on strategic control.

Analysis, Usage, Balanced scorecard

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The International Centre for Retail Studies

Article Abstract:

The University of Manchester's Institute of Science and Technology introduced the International Centre for Retail Studies in 1994. Its aim is to provide retail industry research and retail industry courses.

Colleges & Universities, Colleges, Universities, and Professional Schools, Colleges and universities, Universities and colleges, College administration, University of Manchester. Institute of Science and Technology

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