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Beyond Big Blue's horizon

Article Abstract:

IBM is by far the largest computer company in the world with international revenues of $62.7 billion. The success of IBM has not been the result of the technical advancement of its products but has been the result of its marketing. IBM's products are not on the cutting edge of technology. Typically, IBM's products adapt to new technology later than leading-edge companies, and are not as technically sound. However, with an 80% effective market share of the international computer market, IBM has the clout to enforce standards for mainframes and PCs. Besides brand loyalty inculcated in many computer users over the years, the reason many firms continue to purchase IBM products is because, although the products are not as timely or as technically sophisticated as their competitors' products, IBM products have become the industry standard.

Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 1991
Computers, peripherals & software, Computer industry, International Business Machines Corp.

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Getting fit for competition

Article Abstract:

The opening up of local authority information technology (IT) services to competition will necessitate a change in workforce culture. The need for IT departments to operate like a business will require a change in staff attitudes and the development of a customer culture. Although IT department staff may feel that competition poses a threat to their previously secure jobs, rewards can be increased if in-house departments compete successfully for contracts. Service level agreements between supplier and purchaser that define what is to be supplied, when and at what price are essential when operating in an open market.

Author: Serle, John
Publisher: Chartered Institute of Public Finance and Accountancy
Publication Name: Public Finance and Accountancy
Subject: Business
ISSN: 0305-9014
Year: 1992
Information management, County councils, Electronic data processing departments, Data processing departments

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Blue chip start up: pay as you grow

Article Abstract:

Cable & Wireless has developed its a-Services application service provision to supply all the electronic business services required by small and medium companies, including support services.

Publisher: Institute of Chartered Accountants in England & Wales
Publication Name: Accountancy
Subject: Business
ISSN: 0001-4664
Year: 2000
Small business, Information services, Cable and Wireless Communications Inc.

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Subjects list: Management, Services, Information technology
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