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Creature comforts

Article Abstract:

Travel accounts for 7% of the operating costs of global companies, according to a survey by American Express. Airlines are seeking to attract corporate customers on routes where competition is intense. Telephones, personal TV screens and faxes may be provided for business travelers, and there is a focus on scheduling at British Airways, which sees this as especially important for short flights. An increasing number of business travelers are selecting 'no frills' airlines, and air fares are dropping as a result of this stress on cost saving among airlines's business clients.

Author: Wilkinson, Emily
Publisher: FT Business
Publication Name: Investors Chronicle
Subject: Business
ISSN: 0261-3115
Year: 1999

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Planes, trains and automobiles

Article Abstract:

The business travel market is undergoing changes. The United Kingdom (UK) market is valued at more than 50.3 billion pounds sterling and change is not easily absorbed in a market of this size. British companies tend to pay more than average for European companies for flights to New York, and greater transparency from European monetary union has not resulted in changes from airlines. Electronic tcketing is welcomed in that it saves time and cuts paper usage, but agents have to go through a cumbersome process to get refunds for tickets, which travelers often forget.

Author: Upton, Gillian
Publisher: FT Business
Publication Name: Investors Chronicle
Subject: Business
ISSN: 0261-3115
Year: 2000
Industry Overview

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Laying down on the job

Article Abstract:

British Airways is investing 600 million pounds sterling in launching flat beds and other attractions for business travelers, who pay more for their seats, with prices rising, compared to economy travelers who are seeing falling prices. Virgin Atlantic is competing with its new sleeper seats for Upper Class cabins. Arrivals lounges at Gatwick and Heathrow allow travelers to breakfast, shower, and have their clothes ironed. Other changes are likely to be video on demand on an individual basis.

Author: Bray, Roger
Publisher: FT Business
Publication Name: Investors Chronicle
Subject: Business
ISSN: 0261-3115
Year: 2000

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Subjects list: Economic aspects, Marketing, Airlines, Business travel, Air transportation industry, Civil aviation
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