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An empirical test of the job satisfaction - turnover relationship: assessing the role of job performance for retail managers

Article Abstract:

The role of job performance in the turnover process has been a problematic issue for researchers and managers alike. The present study provides a preliminary test of two key predictions derived from a conceptual model refining the role of job performance as a direct impact on turnover, and a moderator of the job satisfaction - turnover relationship. The results support differing roles for intrinsic and extrinsic satisfaction components in their relationship with turnover for retail store managers performing at low, average, and high levels. (Reprinted by permissions of the publisher.)

Author: Babakus, Emin, Ingram, Thomas N., Lucas, George H., Jr.
Publisher: Sage Publications, Inc.
Publication Name: Journal of the Academy of Marketing Science
Subject: Business
ISSN: 0092-0703
Year: 1990
Management, Retail stores, Management research, Stores, Performance standards, Job performance standards, Employee turnover, Store managers

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Retirement versus age: assessing the efficacy of retirement as a segmentation variable

Article Abstract:

This study examines the relative importance of retirement status as a basis for segmenting markets. A survey instrument was mailed to 500 male consumers living throughout the U.S. They were categorized by retirement status, age, income, and physical health. A series of chi-square tests were run in respect to a number of marketing-related activities. The results clearly indicate that retirement status is a valid segmentation variable. (Reprinted by permission of the publisher.)

Author: Burnett, John J.
Publisher: Sage Publications, Inc.
Publication Name: Journal of the Academy of Marketing Science
Subject: Business
ISSN: 0092-0703
Year: 1989
Demographic aspects, Marketing research, Market research, Market segmentation, Retirees, Retirement

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Subjects list: Research, Analysis
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