How to Analyze & Control Telephone Costs for Maximum Profitability

Article Abstract:

In each of the five components of a telephone bill, the benefits of each area can and should be analyzed and their cost- effectiveness determined. Basic service and equipment, local message unit calls, long-distance calls, operator-assisted calls, and other charges and credits are the areas that should be audited and where controls for maximum profitability should be set to determine need for specific telecommunication services.

Cost benefit analysis, Cost control, Communications Management, Cost Reduction

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State of the Art Telephone Systems: The End Users Guide to What's New, Unique and Exciting

Article Abstract:

A 1983 listing of twenty-six responses from companies that have introduced new telephone products and telephone system enhancements is given. From new and improved management software packages to electronic key systems, the list reflects the innovations necessary to keep the competitive edge.

Telecommunications equipment, Marketing, Telephone management software, Communications Equipment, New Product, buyers guide, Telephones, Market, Enhancements, State-of-the-Art

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