Incomplete contracts and the make or buy decision: governance design and attainable flexibility

Article Abstract:

The make or buy decision as conventionally described in management accounting literature needs to be amended to make accounting systems suitable to strategic goals of promoting the exchange of technological know-how between subcontractors and an assembler. This is vividly exemplified by the failure of traditional make or buy calculus to offer adequate encouragement for subcontractors to hone technology-based assembler relation-specific skills. An examination of Japanese subcontracting practices reveals that management accountants are required to develop a wider range of accounting governance systems to promote an exchange. Unlike traditional systems, these new systems adopt dualistic control design principles where assemblers consciously control their own behavior to foster trust and indicate their desire not to behave opportunistically.

Analysis, Information management, Managerial accounting, Technology transfer

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Sales automation: for many companies, a 'final link' in global management

Article Abstract:

The manifold benefits of sales force automation, considered as the 'final link' in global management,are cited. Sales force automation can help provide real time financial and operations information, which will lead to tighter overall corporate management, improved planning and more effective and timely response to competition. It can help integrate the various functions of sales, marketing and support into a common database.

Management, Technology application, Automation, Sales management

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