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Incorporating user satisfaction into the look-and-feel of mobile phone design

Article Abstract:

The look-and-feel of the mobile phone is examined, using a consumer survey. According to the results the image and impression characteristics of the products are closely related to the humanproduct interface specifications as well as overall shape of the product.

Author: Yun, Myung Hwan, Han, Sung H., Hong, Sang W., Kim, Jongseo
Publisher: Taylor & Francis Ltd.
Publication Name: Ergonomics
Subject: Business
ISSN: 0014-0139
Year: 2003
Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing, Cellular Mobile Tel Equip, Cellular telephones, Wireless telephones, Design and construction, Wireless telephone, Wireless voice/data device

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A systematic approach for coupling user satisfaction with product design

Article Abstract:

An innovative approach in building relationship models and analyzing the design features critical to user satisfaction is proposed. Five steps are discussed which approach user satisfaction.

Author: Han, Sung H., Hong, Sang W.
Publisher: Taylor & Francis Ltd.
Publication Name: Ergonomics
Subject: Business
ISSN: 0014-0139
Year: 2003
Marketing procedures, Office Design, Methods, Customer satisfaction, Industrial design, Customer relations

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Product design, semantics and emotional response

Article Abstract:

The theoretical issues in ergonomics related to semantics and the emotional content of design are examined.

Author: Demirbilek, Oya, Sener, Bahar
Publisher: Taylor & Francis Ltd.
Publication Name: Ergonomics
Subject: Business
ISSN: 0014-0139
Year: 2003
Semantics

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Subjects list: United States, Evaluation, Product development, Time to market
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