Know thy customer's behavior

Article Abstract:

The advantages sales force automation software and client relationship management software offer to a business enterprise are discussed. With the help of such technology, a company can predict its sales with considerable accuracy and plan its manufacturing and other activities accordingly.

Marketing procedures, Management dynamics, Customer Relations, Management, Technology application, Company business management, Sales force automation software

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Finding the right IT strategy

Article Abstract:

Centralization often curbs flexibility thereby adversely affecting the business. However, there are many industry specific activities that can be centralized. Consequently, different types of industries require different times of centralized IT management systems.

General services, Information Systems, Centralized Organization, Analysis, Evaluation, Company systems management, Information management, Centralization (Management)

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Voicing approval

Article Abstract:

The advantages of speech recognition software for call centers are examined.

Prepackaged software, Forecasts, trends, outlooks, Economic aspects, Forecasts and trends, Market trend/market analysis, Voice recognition software, Speech recognition software, Call centers, Call centres

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