Personal characteristics and salesperson's justifications as moderators of supervisory discipline in cases involving unethical salesforce behavior

Article Abstract:

Role-playing sales managers were asked to evaluate the personnel records of a salesperson who has been found to be using an unethical selling practice. Overall, saleswomen and salespeople who were described as extremely overweight were evaluated more harshly. Using excuses as justification did not neutralize the sales managers' supervisory responses and, in the case of blaming one's unethical behavior on the unethical behavior of customers, harsher disciplinary treatment resulted. Attribution theory is used to explain the findings. (Reprinted by permission of the publisher.)

Human resource management, Ethical aspects, Employee discipline, Sales personnel, Sales managers, Salespeople

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The power of tests of fund manager performance

Article Abstract:

Recent studies have produced improvements to the methodology employed to determine whether or not fund managers can time the relative proportions of equity and fixed interest securities in their portfolios. Results of a study studying these refinements show that they do not actually lead to superior performance in ex-post assessments of the performance of fund managers. However, this level of forecasting ability is proposed to be enough to generate better returns on managed funds.

Performance, Investment advisers

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Mutual fund manager forecasting behavior

Article Abstract:

The author finds that mutual fund managers tend to overestimate earnings when doing verbal reports preceding actual reports. He finds the reason for the overestimation to be over-optimism.

Investment Offices, Mutual Fund Mgmt Companies, Portfolio Management, Management, Forecasts and trends, Executives, Mutual funds, Mutual fund industry, Finance

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