Telemarketing Is Synonymous with Success for Sprint

Article Abstract:

The national sales office of GTE Sprint Communications Corp. began operating in April, 1981 with forty-six employees and 1,000 orders per month. By September, 1983, Sprint had over 300 employees and was handling 40,000 orders per month at its national sales office. Using advanced automation, Sprint has been able to handle phenomenal growth at substantial savings. A detailed description of the national sales office and its computerized system is included.

Telecommunications industry, Statistics, Sprint Corp., Growth (Physiology), Office automation, Growth, Telecommunications Services Industry, Common Carriers

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Taking the Plunge: How to Computerize Your Telemarketing Department in Four Easy Steps

Article Abstract:

Computerizing a telemarketing department can be accomplished within a month and for under $5,000. There are only four steps that need to be followed; make the commitment, select the software, select the hardware, and implement the system. Instructions on how to complete each step and an introduction to data base managers, computerized telemarketing systems, and sales management systems are included.

Computers, Digital computers, Computer Systems, Personal Computers, buyers guide, Coordinated Acquisition, Hardware Selection, Tutorial

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