The Telecommunications Management-Telemarketing Relationship

Article Abstract:

Several trends have been observed that affect the telecommunication and telemarketing industries. While the industry is new and vigorous, there is an increasing tendency to gain more professionalism. On the other hand, the management and technical skills within the industry are far behind, on the average, of industry leader as. Many managers have depended on the telephone companies to handle their technical problems for them. With the breakup of AT&T, there is no one there to help. Costs for telemarketing can be reduced with some effective management.

Telephone companies, Telecommunications equipment, Management, Marketing, Cost control, Communications Equipment, Telecommunications, Cost of Communications, Telephone Company, Cost Reduction, Professionalism

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The Telemarketing Tour of Telemaketers' Telecommunications Systems

Article Abstract:

Because of the competing and ofen confusing telecommunications environment for products and services, managers cannot afford to make a mistake when purchasing equipment. Telephone systems are the most important piece of business equipment that a company can buy. Major telephone systems vendors are reviewed by way of case histories concerning product features and installation.

Business, Telephone systems, Comparison, Equipment Acquisition, Telephone System, Applications, User Survey, Hardware Vendors, Case Study

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