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The effects of organisational climate on market orientation: evidence from the facilities management industry

Article Abstract:

Research on the facilities management industry in the United Kingdom shows that organizational climate has a significant impact on market orientation stances. The relationship between market orientation and organizational success is detailed within this framework.

Author: Nwankwo, Sonny, Owusu-Frimpong, Nana, Ekwulugo, Frances
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2004
Facilities support services, Influence, Comparative analysis, Business success, Facility management industry, Facilities management services, Market positioning

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Destination brand images: a business tourism perspective

Article Abstract:

The importance of brand image in business development, and its implementation in business tourism industry for developing destination brand images is presented, by using data from British tourism industry.

Author: Hankinson, Graham
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2005
Corporate Travel Services, Business travel services, Brand image, Business travel industry

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Building a customer base in the electronic marketplace: an empirical exploration of the e-tailing industry

Article Abstract:

Factors influencing the development of customer database, with regard to e-tailing industry, using data envelopment analysis are analyzed.

Author: Talaga, James, Jiang, Pingjun
Publisher: Emerald Group Publishing, Ltd.
Publication Name: The Journal of Services Marketing
Subject: Business
ISSN: 0887-6045
Year: 2006
Methods, Usage, Client development, Data envelopment analysis, Customer relations, Online businesses

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Subjects list: United Kingdom, Management, Marketing, Company marketing practices, Company business management
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