The ghost of Fawlty Towers

Article Abstract:

The United Kingdom hotel industry performed well in 1997, though investors are concerned that the business cycle has peaked. This means that the industry could be affected by the strength of pound sterling and lower economic growth. There is a difference between the market in London, England, which is more dependent on overseas trade, and the market elsewhere. This market has not been hit by the high value of pound sterling since London is attractive to tourists. The industry is fragmented which means that long-term consolidation is likely.

---

Service with a smile (and with a certificate)

Article Abstract:

Successful hotels focus on their customers' needs, and training for hotel staff helps hotels to be successful. Hotels depend a great deal on the quality of their staff and the full potential of the industry can be realised only if attention is paid to training staff. The Hotel and Catering International Management Association (HCIMA) helps maintain standards in the industry. The tasks of the HCIMA include accreditation of training courses for hotel staff.

Training, Hospitality industry

---

Leisure, hotels

Article Abstract:

Factors affecting British hotel and leisure companies are examined in detail.

Cover Story

Similar abstracts:

• Abstracts: Taking the pain out of losses. A few wise men. Rummaging in dustbins
• Abstracts: 365 hopes that internet betting will be a winner. Developing a winning strategy. The strategy of spread
• Abstracts: Genomics, gene expression and DNA arrays. Nanopores with a spark for single-molecule detection. Multiplex metallica. Molecular tag made of small metal rods may enable parallel and quantitative single-tube assays
• Abstracts: Something out of the blue. Emerging markets: equities back in favour. Are the markets trying to tell us something?
• Abstracts: Dreading going global. Capital into income: always a difficult swap. Being upbeat about depression

This website is not affiliated with document authors or copyright owners. This page is provided for informational purposes only. Unintentional errors are possible.