Business apps: your place or mine?

Article Abstract:

A growing number of vendors are offering application service to companies who want to outsource the service to avoid the problems of maintaining and supporting it. The service is particularly beneficial to small- and medium-sized companies who want to implement enterprise resource planning applications but are constrained by costs. Some of these application service providers include Oracle Corp, JD Edwards and Co, World Technology Services and Bloomfield Computing Solutions.

Computer Services, Computer Systems Design and Related Services, Information technology services

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Now you're in e-business

Article Abstract:

Supporting e-commerce sites is very critical when e-commerce is a company's primary business model. Experts say supporting an e-business infrastructure requires emphasis on two fundamental elements: the front- end where customers are lured and on the back-end where an operational infrastructure is built to handle complex reporting and reconcile transactions. Support can be a very difficult undertaking when an e-retail site experiences explosive growth.

Video Retailing Service, All Other Information Services, Custom Computer Programming Services, Software Support Services, Home shopping

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netDialog is talking self-service

Article Abstract:

netDialog Inc has released its netDialog iCare System 1.0 online customer management system. The system integrates self-service functions and call- center applications. iCare helps customers who are accessing the company Web site for technical support. iCare launches the relevant information related to the customer's inquiry, collects the important data, provides a solution and generates a report for the client.

Data Processing Services, Computer Service Bureaus, Information technology services industry, netDialog Inc.

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