Network support professionals scarce

Article Abstract:

Software vendors are boosting their outsourcing services as companies report a shortage of network professionals for internal support. Service providers are strengthening their networking teams and offering outsourcing as an option to businesses that do not have the resources to maintain information technology staffs. In addition, networking specialists prefer to work for service providers because they can work in different environment and receive constant training.

Personnel administration

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Vendors aim new offerings at ERP

Article Abstract:

Several companies are offering enhanced products and services for IT projects based on enterprise resource planning (ERP) platforms. Digital Equipment Corp offers the BusinessBus program for companies that need help to integrate ERP systems such as SAP R/3 with other legacy systems and applications. Hewlett-Packard Co offers the Rapid/IT service that cuts down IT architecture development time by 50%.

Services introduction

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NCR heads for CRM marketplace

Article Abstract:

NCR Corp of Dayton, OH, has released its new customer-relationship management solution in May 1999. The new tool combines the company's expertise in data warehousing technology and the development of systems for the management of customer points. The innovative solution features the targeted use of data warehousing to allow companies analyze customer data.

Strategy & planning, NCR Corp.

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