Free TiVo helps agents support product

Article Abstract:

TiVo, creator of a technology that allows television watchers to record programs without a tape or VCR is helping its outsourced teleservices provider, ClientLogic, to learn about TiVo's products by giving call center agents free use of its personal digital recording service. About 65 of ClientLogic agents doing inbound support for TiVo receive the service at home at no charge.

Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing, Digital Video Processors, Broadcasting equipment, Digital television equipment, TiVo Inc.

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Teleservices gains leads for IT provider

Article Abstract:

A profile of the company CenterBeam, an IT outsourcing provider for midsize companies is presented. Effective data analysis and a straight outbound teleservices are the key factors in the success of business-to-business lead generation for the company.

Computer and Data Processing Services, Marketing, Computer services industry, Information technology services industry, Company marketing practices, Company Profile, CenterBeam Inc.

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Magnet, kit help give added pull

Article Abstract:

Indiana's Johnson Memorial Hospital sends out a first aid kit and refrigerator magnet in a marketing campaign.

Hospitals, Promotion

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