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Construction and materials industries

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Shoddy builders can drag down the whole industry

Article Abstract:

To achieve success in the long-term, the boat builders especially price-point boatbuilders should concentrate on customer satisfaction, as concentrating on only price and gimmicks will reflect badly on the whole industry. To be successful, boatbuilders should avoid using carbureted engines, provide maximum customer satisfaction, use powerful engines in the boats and build good relationships with dealers and customers.

Author: Sorensen, Eric
Publisher: Soundings Publications, Inc.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2004
Management dynamics, Management, Company business management, Boatbuilders, Boatbuilders (Persons)

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Improving dealer service is top priority: J.D. Power

Article Abstract:

Customer satisfaction, both in product and in dealer sales and service needs improvement. The J.D.Power and Associates Boat Competitive Information Study of Customer Satisfaction suggests that a dealer should be honest and explain the customer what the boat will and won't do and insists on a test ride.

Author: Sorensen, Eric
Publisher: Soundings Publications, Inc.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2004
Boat & Marine, Retail, Boat Dealers, Customer Relations, Surveys

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Bass Cat the only surprise at J.D. Power Awards

Article Abstract:

The details of the winners of the the bass boat category at the J.D. Power Awards are discussed.

Publisher: Soundings Publications, Inc.
Publication Name: Soundings Trade Only
Subject: Construction and materials industries
ISSN: 0194-8369
Year: 2005
Radio & TV communications equipment, Boat Building, Boat building and repairing, Boat Building & Repair, Hardware, not elsewhere classified, Achievements and awards, Boating industry

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Subjects list: United States, Market research services, Marketing research firms, J.D. Power and Associates
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