Study: holiday online shopping falls short

Article Abstract:

According to Customer Insight Survey conducted by Decision Direct Research, online shopping market during last holiday season has failed to provide more customer satisfaction. Complete details of this survey are presented.

Customer satisfaction, Christmas business

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Pew: search users don't distinguish paid results

Article Abstract:

Pew Internet & American Life Project conducted a survey of search engine users. The results of the survey revealed that the search engine users are unaware of the difference between paid and unpaid search.

Internet/Web search services, Search engines, Internet search software, Internet/Web search service, Text search and retrieval software

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Online shopping is more than price, study says

Article Abstract:

A study on the motivations of online shopping revealed that greater choice of goods and unique products are more important than merely low prices to the consumers. The study results are detailed.

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