On the wrong track

Article Abstract:

Which? reports on a survey of 789 train commuters and found that service was poorer than in 1998. Nearly 50% of passengers reported recent delays that had caused them to be late for work or home, most thought the trains were overcrowed, and few supported reducing train frequency to improve service.

United Kingdom, Railroad Passenger Operations, Line-Haul Railroads, Railroads, line-haul operating, Local and suburban transit, Commuter Rail Systems, Commuter Rail Service, Passenger rail services, Surveys, Commuters, Commuter railroads

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The wrong mobile message

Article Abstract:

An evaluation is presented of the quality of service offered by retail outlets selling mobile communications equipment and services. 120 shops were visited and the majority were found to offer poor advice to customers.

Services, Retail industry, Retail trade, Wireless communications, Mobile communication systems

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Pick of the prepays

Article Abstract:

A guide to the best prepay tariffs and phones is provided, including details of new services, choosing a tariff, types of user and handsets.

Purchasing, Cellular telephones, Wireless telephones

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