What's my line: the telephone is the lifeblood of any business

Article Abstract:

The telecommunications market in the UK is one of the most dynamic and competitive in the world, and 15 years of deregulation has transformed the market, with rivals to BT offering cut price calls and launching value added services. There have been business acquisitions and mergers, including BT/MCI and Cable and Wireless Communications. A report looks at the methods of network connection, discusses the long distance vs local issue and considers market regulation. It looks at the impact of global deregulation, the growth of cable and the continuous improvements to network technology. Finally it reviews various telecommunications network operators and their services, including AT&T, BT and Colt, and provides a glossary of terms.

Telephone systems

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Reviews

Article Abstract:

A review of the UK telecommunications operators and the services they offer is presented in alphabetical order. Among the companies discussed are the world's second-largest telecom company AT&T and the UK's largest operator BT. Other companies mentioned include Cable and Wireless Communications PLC, Energis Communications Ltd. and Espirit Telecom UK.

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Regulatory reality

Article Abstract:

Deregulation of the UK telecom market has brought about several changes, not least in the regulatory structure of the industry. A third-party regulator, the Office of Telecommunications, has been formed to regulate the market and ensure consumers receive value for money. Recent changes to the UK telecom market are discussed.

Laws, regulations and rules

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