Consumer Sovereignty

Article Abstract:

Electronic banking facilitates market segmentation. An example pattern is given. The impact of electronic banking on operating costs is discussed. Examples of equipment and software franchising are cited. Retail networks, including automatic teller machines, may be rented, rather than owned, increasingly in the future. The cost savings of a system in which high-added-value services are concentrated in 'hub' branches which serve several satellite offices or 'spokes' are explored. Examples of this system being used in the United States and Great Britain are given. Impediments to its use in Germany are cited. Use of electronic banking as a marketing channel is discussed. Telephone and mail marketing channels are also being utilized.

Banking industry, Marketing, Technology application, Bank automation

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Taking the strain

Article Abstract:

It is claimed that repetitive strain injury (RSI) affects some 100,000 computer workers in the UK. It occurs when workers make repetitive and/or forceful movements with the hand, arm, wrist or shoulder, causing friction and wear in the soft tissues and reducing blood flow. Early symptoms include pain, tingling, numbness and loss of function. Hints on how to avoid RSI are included, plus information on ergonomic computer equipment.

Equipment and supplies, Causes of, Ergonomics, Overuse injuries, Repetition strain injury

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Faithful, even in death: scoff not at "Tribute to the Dog."

Article Abstract:

The best speech of the last thousand years may not have been made by Patrick Henry, Winston Churchill, Reverend Martin Luther King, Jr., Franklin Roosevelt, or even God. It may the the 19th century summation argument made by attorney George Grahan Vest in his representation of a plaintiff who was suing a neighbor for killing his dog. The speech is included in the article.

History, Speeches, addresses, etc., Speeches, Orators

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