A rush, or an Australian crawl to competition?

Article Abstract:

Plans are under way to reform Australia's power supply systems at the state and national levels. To date, an agreement for the creation of a national grid has been made. Meanwhile, the state of Victoria is working on the sale of United Energy Ltd., a move that is expected to determine the pace of electricity deregulation in the future.

Industry Overview, Australia, Energy policy, Victoria

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Help desk - 911 for computing problems

Article Abstract:

Georgia Power Co. contracted with Transnational Computer Technology (TCT) for the development of a powerful help desk for contacting a support center and initiating the repair process. TCT developed the Resolve system for the task.

Evaluation, Information management, Utility programs, Utilities (Software), Georgia Power Co.

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The telecom conondrum: timing and commitment are key

Article Abstract:

Electric utility companies which have formed telecommunications subsidiaries are now enjoying the benefits of this strategy. A brief overview of Montana Power Co.'s Touch America subsidiary is presented.

Management, Telecommunications services industry, Telecommunications industry, Touch America

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