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Electronics and electrical industries

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Customer satisfaction guaranteed

Article Abstract:

Online home etertainment retailer Bright and Sleek offers customers a 90-day money-back guarantee through the Assurz Satisfaction Guarantee program. Assurz resells the returned products through its channel partners, making retailers free of non-defective returns. The scope of the program, and how it has worked for other retailers , are also given.

Author: Ploskina, Brian
Publisher: North American Publishing Company
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
Marketing procedures, Alliances, partnerships, Radio, Television, & Computer Stores, Radio, TV, Music, Electronics Stores, Customer satisfaction, Alliances and partnerships, Suretyship and guaranty, Guarantees, Customer relations, Consumer electronics stores, Online businesses

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Greedy? No. Mad as hell? You Betcha!

Article Abstract:

Tom Drake, president and chief executive officer of North American Retail Dealers Association discusses about the benefits of extended warranties for both retailers and consumers. Purchasing extended service plans might prove quite profitable for consumers in the long run.

Author: Ploskina, Brian
Publisher: North American Publishing Company
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2007
Forecasts, trends, outlooks, Retail Trade, Executive changes & profiles, Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors, Consumer Protection Laws, Product Warranty Extension Insurance, All Other Insurance Related Activities, Officials and employees, Consumer protection, Retail industry, Forecasts and trends, Beliefs, opinions and attitudes, Market trend/market analysis, Extended warranties, Drake, Tom, North American Retail Dealers Association

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Wireless vendors turn into entertainment providers

Article Abstract:

A report on wireless vendors extending their product lines for customers who want to expand their wireless networks to their televisions is presented.

Author: Ploskina, Brian
Publisher: North American Publishing Company
Publication Name: Dealerscope
Subject: Electronics and electrical industries
ISSN: 1534-4711
Year: 2006
ELECTRONIC & OTHER ELECTRIC EQUIPMENT, Electronics industry

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Subjects list: United States, Services
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