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Electronics and electrical industries

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Time to go fishing

Article Abstract:

Electric utilities have been going through a period of downsizing which has trimmed staff. The staff reductions have not optimized productivity because managers and employees have had to assume larger work loads. Electric utilities need to hire new entry-level employees to remain productive.

Author: Hayes, William C.
Publisher: The McGraw-Hill Companies, Inc.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1992
Electric services, Editorial, Human resource management

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Try engineered public opinion to prepare for competition

Article Abstract:

Electric utilities must improve customer loyalty in preparation for the intense competition due to deregulation. They must inform the public on the advantages of the products and services which they are offering.

Author: Bartikoski, Tom
Publisher: The McGraw-Hill Companies, Inc.
Publication Name: Electrical World
Subject: Electronics and electrical industries
ISSN: 0013-4457
Year: 1996
Methods, Customer relations, Public relations

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Subjects list: Electric utilities
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