The big picture: a context for ISO 9001 and ISO 9004
Article Abstract:
It is important to consider the wider context in order to identify why the ISO 9000 series of quality management standards has been so extensively adopted. In this way, it is possible to see why the ISO Technical Committee 176 has developed an aligned pair of standards that are intended to be used together. ISO 9001 and performance excellence should be seen as existing in a hierarchy of quality requirements parallel to the Maslow Hierarchy of Human Needs. The base is ISO 9001, with everything above the base representing performance excellence.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2000
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A breeze or a breakthrough? Conforming to ISO 9000:2000: highlights of the latest draft
Article Abstract:
Companies will be required to plan, analyze and improve in order to gain conformance to the 2000 issue of ISO 9001. The revision process has sought to bring about consistency between ISO 9001: Quality Management Systems - Requirements and ISO 9004: Quality Management Systems - Guidance for Performance Improvement. The two key supporting standards being developed are ISO 9000: Quality Management Systems - Fundamentals and Vocabulary and ISO 19011: Guidelines for Quality and Environmental Auditing. The 20 elements of ISO 9001:1994 have been reorganized within four key clauses of ISO 9001:2000.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2000
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Quality management principles: foundation of the ISO 9000:2000 family
Article Abstract:
It is important to be aware of the links between the eight basic quality principles identified by ISO Technical Committee 176 as the basis for the ISO 9000:2000 revisions and the requirements of the 2000 revisions to both ISO 9001 and ISO 9004. The fifth principle deals with the system approach to management, while the sixth deals with continual improvement, the seventh with the factual approach to decision making and the eighth with mutually beneficial supplier relationships. The key concept covered by the principles is that the overall management system is most effective when fully integrated.
Publication Name: Quality Progress
Subject: Engineering and manufacturing industries
ISSN: 0033-524X
Year: 2000
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